Terms & Conditions

A legal disclaimer

Last Updated: 1.1.2025

Welcome to EuroAntler (www.euroantler.com). These Terms and Conditions govern your use of our website and the purchase of products or services from us. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. About Us

EuroAntler is a wholesale provider of high-quality antlers from Central Europe. Our website is located at www.euroantler.com, and we operate in compliance with European Union laws and regulations.

2. Use of Our Website

By using our website, you agree to the following:

You will not use our website for any illegal or unauthorized purpose.
You will not violate any laws in your jurisdiction.
You will not attempt to gain unauthorized access to our systems or interfere with the website's functionality.
You are responsible for ensuring that your account information (if applicable) is accurate and secure.

3. Orders and Payments

This feature is currently unavailable for our site.

4. Shipping and Delivery

4.1 Shipping Options

Goods are located in Slovakia. We generally use freight forwarder as delivery means of goods to the customer. Shipping charges are calculated after the order in placed and are dependent on the size of each order. Shipping charges are paid separately and are due before the shipment is released to the destination.

4.2 Delivery Times

Estimated delivery times are provided within confirmation of each order after it has been paid in full. These are not guaranteed and may vary due to external factors (e.g., customs delays for the UK).

4.3 Risk of Loss

The risk of loss or damage to products passes to you upon delivery.

5. Returns and Refunds

5.1 Right of Withdrawal (EU Consumers)

Under EU law, you have the right to withdraw from your purchase within 14 days of receiving the product without giving any reason.
To exercise this right, you must notify us in writing (e.g., via email) within the withdrawal period.
Any charges that apply due to return of the goods back to us are paid by the customer.

5.2 Return Process

Returned products must be in their original condition and packaging.
You are responsible for return shipping costs unless the product is defective or incorrect.

5.3 Refunds

Refunds will be processed within 14 days of receiving the returned product.

6. Intellectual Property

All content on our website (e.g., text, images, logos) is the property of EuroAntler.com and is protected by intellectual property laws.
You may not use, reproduce, or distribute any content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, EuroAntler.com shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability for any claim related to your use of our website or products shall not exceed the total amount you paid for the product(s) in question.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Slovakia.
Any disputes arising from these Terms and Conditions shall be resolved through mediation, arbitration, or courts in Slovakia.

9. Changes to These Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website constitutes acceptance of the updated Terms and Conditions.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@euroantler.com